Moonglow Jewelry Reviews
(Rated by 12 users)
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Payment Methods
- PayPal
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
%OFF15
%OFF10
%OFFOverall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Customer Service4.7
- Price & Quality4.3
- Shipping & Delivery4.3
- Return Policy4.5
Recent Customer Reviews (12)
Louie Hill
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Freddy Vliek
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Prewitt Marquis
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Khasu Inarkaevich
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Laurence Chrétien
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Enrico Lo Duca
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Rebecca Lorenzo
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Ervin Rogers
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Deborah Salmon
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Rosie Saunders
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Payment Methods
Accepted Payment Options:
Prices for items on Moonglow.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
PayPal
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For Moonglow Jewelry credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Moonglow Jewelry Pros & Cons
Pros
1
Unique Jewelry Design: Moonglow.com offers unique jewelry that features the picture of the moon from a specific date, making it a personalized and commemorative piece.
2
High-Quality Materials: The jewelry is made of high-quality materials to prevent tarnishing over time, ensuring durability.
3
Glow-in-the-Dark Feature: The jewelry is designed to absorb light and glow in the dark, mimicking the moon in the sky.
4
Rewards Program: Moonglow.com offers a rewards program where customers can earn points for purchases, referrals, and more, which can be redeemed for discounts on future purchases.
5
Wide Availability: Moonglow jewelry is sold in over 500 stores throughout North America, Europe, and Australia, and they also attend various events in the U.S..
6
Secure Payment Methods: The website accepts various secure payment methods including BPAY, PayPal, Google Pay, Apple Pay, and credit cards.
CONS
1
Durability Issues: Some customers have reported that the jewelry can snap or break within a short period of time, which is a concern given the price.
2
Customer Service Issues: There have been complaints about poor customer service, including delayed shipping and unresponsive customer support.
3
Limited Customer Reviews: The Better Business Bureau (BBB) profile shows that there are no customer reviews, and there have been complaints about the lack of transparency in shipping dates and tracking information.
4
Potential for Water Damage: The acrylic coating on the photo can be damaged if water seeps in between the metal exterior and the acrylic coating, which could affect the longevity of the jewelry.
Moonglow Jewelry Features and Benefits
Features
Unique Jewelry Design
Features the picture of the moon from a specific date, making it a personalized and commemorative piece for special moments like births, anniversaries, or graduations.
Glow-in-the-Dark Feature
Absorbs light and glows gently in the dark, mimicking the moon in the sky.
High-Quality Materials
Prevents tarnishing over time, ensuring durability despite normal wear and tear.
Rewards Program
Earn points for purchases, referrals, and more, redeemable for discounts on future purchases.
Wide Availability
Sold in over 500 stores throughout North America, Europe, and Australia, and attends various events in the U.S.
Secure Payment Methods
Accepts BPAY, PayPal, Google Pay, Apple Pay, and credit cards for secure transactions.
30-Day Return Policy
Allows returns or exchanges within 30 days of receipt, no questions asked, with a prepaid return label.
30-Day Replacement Policy
Provides replacement for any defective products within 30 days.
Fast Shipping
US orders ship within 24 to 48 hours from the Miami studio.